Entering The ArtZone is committed to serving our customers with the highest standards of customer satisfaction.
Note: All items are Brand New and sealed with full warranty, if a product was received faulty, please contact us for a problem code via email within 5 business days before returning the item to us.
30 Days Money-Back Guarantee
The merchandise and packaging must be clean and in new, resalable condition without any tape added to the original merchandise container. Returns must have copy of sales receipt, all packaging, parts, accessories, blank warranty cards, manuals, etc. Returns must be packed inside a shipping box. If these guidelines are not met merchandise may be refused and shipped back to the customer or there may be a 20% restocking fee implied at our discretion.
Entering The ArtZone DVD Return Policy
DVD's are sent plastic wrapped and unopened. Customers can return DVD only if packaging is still intact an unopened. No refund on opened DVD packages. Any defective DVD will be replaced free of charge.
Entering The ArtZone Shears come with a 30 Days money back guarantee, and lifetime warranty that protects you against any manufacturing defects during the life of the product (accidents, physical misuse, improper sharpening or abuse are excluded).
These are products that have discounted due to discontinuation, overstock, or limited promotion. These items are not eligible for refund.
All Orders are shipped within 48 hours after payment is received. Some items may be subject to additional shipping and handling surcharges due to:
- size or weight
- shipping destination
You will be provided with the total shipping cost for your order during checkout.
You will automatically be notified by email when your package is been shipped.
Domestic: Items are shipped by U.S.P.S.; normal delivery is 3 to 7 business days after the item has been shipped.
International: Approximate delivery time is 7 to 14 days, but can take up to 30 days depending on customs. All orders will be shipped via USPS air mail. Address Corrections We are not responsible at any time for incorrect address information or products ordered. Please be sure to check your order email confirmation closely. If you have found that you made an error, contact us immediately.
We accept Visa, MasterCard, Discover, American Express and check cards, as long as they are connected with one of the major credit card companies.
Sales tax is only applied to orders shipped within the State of Florida.
1. Checks: For personal and company checks, we process your order after the funds clear. Please allow 10 banking days after receipt for clearance of funds before the order is processed. Note: Paying by check does slow down your order significantly. If you are in the United States, paying by personal check typically delays your order two to three weeks. Please select another method of payment if you can’t wait this amount of time.
2. Fax Orders: If you are not comfortable with ordering online, you can fax in your online invoice to 866-561-0313
3. Money Orders: We accept money orders for all products. Mail orders to the following address:
Entering The ArtZone P.O.Box 670012 Coral Springs Fl, 33067
Fax Order# (866) 561-0313
All emails and inquiries will be answered within 2 business days.